Shipping & Returns

Shipping

We aim to dispatch all orders promptly to ensure you receive your Tape Up products as quickly as possible.

Standard Delivery

Orders are delivered within 2–4 working days from dispatch.

Once your order has been shipped, you will receive confirmation via email.

If you require a faster delivery option or have specific delivery requirements, please contact us before placing your order and we’ll do our best to assist.

Returns

If you’re not completely satisfied with your purchase, you may return your items within 14 days of delivery.

Returned items must be unused, in their original condition, and in their original packaging.

Returns should be sent to:

Tape Up

110 Orchard House

Wickham Road

Fareham

PO16 7JH

United Kingdom

We strongly recommend using a tracked delivery service when returning items, as we cannot be responsible for parcels lost in transit.

Once your return has been received and inspected, refunds will be processed within 5–7 working days.

If you paid using Klarna, your refund will be issued in line with Klarna’s refund process.

Problems or Questions

If there are any issues with your order, if your delivery is delayed, or if you require a faster shipping option, please don’t hesitate to get in touch. We’re always happy to help and aim to resolve any problems quickly and fairly.